Privacy Policy

How we collect, use, and safeguard your personal information.

Last Updated: June 29, 2026
Effective Date: June 29, 2026

1. Introduction

Hefei Panzhuan Network Technology Co., Ltd. ("Panzhuan Tech," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our services, or interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.panzhuan.shop (the "Site") or engage our services.

By accessing the Site or providing your information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site or provide us with your personal information.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

  • Contact Information: Your name, email address, phone number, company name, and mailing address when you fill out our contact form, request a quote, or communicate with us.
  • Inquiry Details: The content of your messages, project descriptions, service preferences, and any other information you choose to share with us.
  • Business Information: Information about your organization, technical requirements, and project specifications provided during consultations.

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

  • Device & Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage Data: Pages viewed, time spent on pages, referring URLs, click patterns, and navigation paths.
  • Cookies & Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze site usage. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to your inquiries, provide quotes, deliver services, and manage our business relationship.
  • Communication: To communicate with you about your projects, account matters, service updates, and technical support.
  • Site Improvement: To analyze site usage, improve our website content and functionality, and optimize user experience.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
  • Security: To protect the security and integrity of our systems, prevent fraud, and ensure the safety of our services.

We do not use your personal information for automated profiling or decision-making that significantly affects you without your consent.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our processing of your personal information is based on the following legal grounds:

  • Consent: Where you have given explicit consent (e.g., for certain cookies).
  • Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our services, maintaining security) and does not override your fundamental rights and freedoms.
  • Legal Obligation: Where processing is required to comply with applicable laws.

5. Information Sharing and Disclosure

We may share your personal information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, hosting services, analytics, and business operations — under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets — with notice to you and continued protection of your information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Specifically:

  • Inquiry data: Retained for up to 2 years after the last interaction, unless a business relationship is established.
  • Business relationship data: Retained for the duration of the relationship plus 5 years after termination.
  • Usage analytics: Aggregated and anonymized data may be retained indefinitely; personal browsing data is retained for up to 26 months.

When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL protocols.
  • Secure server infrastructure with firewall protection.
  • Access controls and authentication requirements for personnel handling personal data.
  • Regular security audits and vulnerability assessments.
  • Employee training on data protection and privacy practices.

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal information, subject to legal retention requirements.
  • Right to Restrict Processing: Request restriction of how we use your data.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@panzhuan.shop. We will respond to your request within the timeframe required by applicable law (typically 30 days).

9. Cookies Policy

9.1 What Are Cookies

Cookies are small text files stored on your device by your web browser. They help websites remember your preferences, understand how you navigate, and enhance your browsing experience.

9.2 Types of Cookies We Use

  • Essential Cookies: Required for the basic functionality of our website. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our site, which pages are most popular, and how users navigate. We use this data to improve the site.
  • Preference Cookies: Remember your choices (such as language or region) to provide a more personalized experience.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality and performance of our website.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. When we transfer data across borders, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities, to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site, with the "Last Updated" date revised accordingly. We encourage you to review this Privacy Policy periodically. Material changes will be communicated via prominent notice on our Site or direct communication.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will acknowledge receipt of your privacy-related request within 5 business days and work to resolve it promptly.